By accessing or purchasing from From the Ground, you agree to the following terms and conditions. Please read them carefully before placing an order.
General
From the Ground operates this website to offer thoughtfully crafted food products and related content. We reserve the right to update or modify these terms at any time, with changes taking effect once posted on this page.
Products & Availability
All products are subject to availability and may be limited in quantity.
We aim to present product descriptions and images as accurately as possible, though minor variations may occur.
Pricing & Payment
All prices are listed in the applicable local currency unless otherwise stated.
Payment must be completed at checkout using the available payment methods. In the event of a pricing error, we reserve the right to cancel or adjust orders placed at an incorrect price.
Orders & Fulfilment
Order confirmation does not guarantee acceptance. We reserve the right to cancel or refuse orders due to availability, payment issues, or other unforeseen circumstances.
Shipping & Delivery
Delivery terms, timeframes, and fees are outlined in our Shipping & Delivery Policy.
From the Ground is not responsible for delays caused by couriers once an order has been dispatched.
Returns & Refunds
Due to the nature of food products, we do not accept returns on opened items.
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery, and we will assist you accordingly.
Limitation of Liability
From the Ground shall not be liable for any indirect or consequential loss arising from the use of our products or website.
Products should be used at your discretion and in accordance with normal consumption practices.
Governing Law
These terms are governed by the laws of the United Arab Emirates.
Contact
For any questions regarding these Terms & Conditions, please contact us at:
info@fromthegroundfoods.com
